Orders are typically shipped within 1-3 business days after purchase.
Orders are typically shipped within 1-3 business days after purchase.
We offer free shipping worldwide, a 14 day returns policy, free UK exchanges and a Click & Collect service with DPD.
We offer free shipping worldwide, a 14 day returns policy, free UK exchanges and a Click & Collect service with DPD.
Yes, you will receive a tracking number via email once your order has been shipped, allowing you to track its status.
Yes, you will receive a tracking number via email once your order has been shipped, allowing you to track its status.
We will refund or issue credit to spend with us on a future occasion, provided the product is returned within 14 days, has not been worn and is returned in its original condition with its original packaging.
We will refund or issue credit to spend with us on a future occasion, provided the product is returned within 14 days, has not been worn and is returned in its original condition with its original packaging.
To initiate a return, simply contact our customer service and follow the provided return instructions. Returns must be shipped back to us at the customer's expense.
To initiate a return, simply contact our customer service and follow the provided return instructions. Returns must be shipped back to us at the customer's expense.
Most items in new and unworn condition, with original packaging, are eligible for return. Please refer to our return policy for specific item eligibility.
Most items in new and unworn condition, with original packaging, are eligible for return. Please refer to our return policy for specific item eligibility.
Returns are typically processed within 5-7 business days upon receipt, and refunds or exchanges will be issued according to our refund policy.
Returns are typically processed within 5-7 business days upon receipt, and refunds or exchanges will be issued according to our refund policy.
To care for your shoes, we recommend regularly cleaning them with a damp cloth and using appropriate shoe care products. Avoid machine washing or drying, as it may damage the shoes.
To care for your shoes, we recommend regularly cleaning them with a damp cloth and using appropriate shoe care products. Avoid machine washing or drying, as it may damage the shoes.
No, machine washing or drying is not recommended for our shoes, as it may cause damage or deformations.
No, machine washing or drying is not recommended for our shoes, as it may cause damage or deformations.
If your shoes get damaged or require repair, please contact our customer service for assistance. We may be able to provide repair options depending on the extent of the damage and the availability of repair services.
If your shoes get damaged or require repair, please contact our customer service for assistance. We may be able to provide repair options depending on the extent of the damage and the availability of repair services.
Our repair services are currently available only for shoes purchased from our brand directly. For shoes purchased from other retailers, we recommend reaching out to the respective retailer or a local shoe repair professional for assistance.
Our repair services are currently available only for shoes purchased from our brand directly. For shoes purchased from other retailers, we recommend reaching out to the respective retailer or a local shoe repair professional for assistance.
Still have a question? Contact us today.
Our friendly team will get back to you within 24 hours.